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Smartphones Not Smart Enough To Handle Crisis?

Smartphones Not Smart Enough To Handle Crisis?

by The Daily Eye Team March 19 2016, 9:30 am Estimated Reading Time: 0 mins, 34 secs

Most of the top smartphone apps, including Siri on Apple phones and Cortana on Windows phones, cannot help you if you raise an alert to them about mental health, interpersonal violence or physical violence.
According to Adam S. Miner from Stanford University, California and co-authors, the team examined the responses of Siri on Apple, Google Now on Android, Cortana on Windows and S Voice on Samsung to nine questions.
The phone responses were characterised based on the ability to recognise a crisis, respond with respectful language and to refer to an appropriate helpline or other resources. The authors tested 68 phones from seven manufacturers and the phones ran 77 conversational agents.

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